What you get with our Support Plan!

Our Support Plans are designed to give you peace of mind.  You always have someone for help and expert advice with your AccuPOS system.  Whether you'd like assistance with initial set up, user operation, or (our specialty) "outside the box" solutions for unique businesses, our team is here to help. There are no scripts!  We carefully consider your question and respond from years of experience and directly working with end users.  All this makes our annual support the best deal in town! 

Futher more as part of your support plan we can carry out the AccuPOS epos installation, for you useing our remote software securely, easily at your site by the use of broadband technology.

We would also ask you to stay and watch which will give you a deeper and clearer understanding of AccuPOS epos installation and ease of use.

When you enroll in an AccuPOS Support Plan, you'll receive:

	Unlimited access to telephone support
	Unlimited WebEx sessions with our technicians
	Unlimited e-mail support
	24/7 after hours support ***

AccuPOS Support Plan Prices:

AccuPOS Annual Support	£350.00	€525.00
Plus Per Station	£120.00	€180.00
AccuSHIFT Annual support	£199.00	€300.00
AccuCount Annual Support	£199.00	€300.00
After hours support (per incident ***)	£35.00	€52.50
Per incident support *	£65.00	€97.50

* prices are for clients without support plan / maximum length of the support - 20 minutes. If the time exceeds this time, the charge will be reapplied.

*** Emergency support for clients with valid support package

Our AccuPOS annual support agreement provides unlimited access to Senior Technicians during normal business hours (Monday through Friday 9 A.M. to 5 P.M. GMT Time). Additionally you are eligible to receive updates as they become available. After hours Support is available for emergencies only, 24 hours a day, 7 days a week for an additional fee.

Click on the Remote Support button for Live one to one remote support with one of our staff. This service is only available during office hours of 9:00 am - 17:00 pm (GMT) Monday to Friday. You will require a broadband connection for this service to operate. Please call us on (44) 20 8203 9345 and speak to our technical support personnel, where they will assist you. Remote Support service is available Free as part of Annual/Monthly Support packages. If you do not have either of these support plans, Emergency Support charges will be applicable.

Download the software and install on your PC. You will need to generate a KEY, this software uses very high security and will only allow access if the permission is given.

Once the key has been generated, please email us your KEY then we will give you ours.